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Context Help

If you feel lost inside our Control Panel, the first step you should take is to push the Help button, which is present on each page. A popup will show up. It offers detailed information about all the actions that you can carry out on the page in question. Each pop-up menu opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast variety of educational videos explaining how to work with our hosting Control Panel. They're shot for those of you who would like to see how things are getting done instead of just reading articles. Thus, anyone can swiftly become familiar with our Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't discover the answer you searching for, take a glance at our extensive FAQ section, which covers questions asked by actual customers and provides real solutions. We periodically update our FAQ database with new entries so as to encompass all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the answer you searching for in the FAQ database either, you can get in touch with our fantastic team of technical support engineers available 24x7x365 and ready to help you with any issue. Each trouble ticket you send will be answered in less than sixty minutes (the average ticket response time is approximately 20 mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 212319

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com